Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shop Mart Best (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopmartbest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like how it makes the page glow instead of having a hanging light above your book which is more noticeable in a room you wish to keep dark where others might be sleeping. A couple of things I was curious about... First, off I thought I might be able to place the panel behind the page I was reading so that it would glow thru essentially, but that did not work the best. You really need to place the panel ON TOP of the page you’re reading. But the good thing is you really don’t need to flip the panel from left to the right page, I found that keeping the panel on the right side it would still provide sufficient lighting to the left side. So you don’t have to move the panel as much. And for larger books, the panel may not cover the entire page but the lighting fans out so it will adequately illuminate the entire page so I found the size of the panel to be just fine. I really like this light :)
This is a fantastic light wedge all the little features add up a well thought out useful product for reading paperback books in low light or in bed. I sustained a neck injury in a car accident and could no longer read in bed at night. This light wedge enabled me is to sit in bed In the proper position for my neck. It's rechargeable ( I still added batteries); has a clip you more to the top of the light bar to stabilize the light on the book, has several levels of light to chose from, and a hand/ thumb holding area at the bottom of the device. It takes a little learning curve to get used to turning the pages and moving the light wedge. I hope they make a larger model for books bigger than a paperback.
I used this during evening services in Christian Orthodox Lent when everything is dark except for a few candles near the icons at the front. It seemed to compare in output to the several Kindles I saw near me. I love how the whole page is lit rather than having to adjust a clip-on. Much less distracting to others than a standard book light. Also, easier to handle when turning pages than unclipping a book light. (I've dropped many a book light.)
My favorite book light! Three brightness settings, easy to hold with a thumb grip. Very neat that it comes in its own soft bag - I keep the charging cable in their as well as the light so my cats won't step on it during the day. It I a smaller light, which I knew based on product dimensions, but I read a large paperback edition of War and Peace and the book light definitely illuminates enough for large books. The clip that attaches to the top helps make it more hands-free if needed.
The light is good. One can adjust it to be very bright or low light. The magnifying is minimal when holding the device near the page, or great when holding it farther above the print. The only negative is that one must hold the magnifier. Holding the book, magazine or newspaper with one hand and the magnifier with the other makes ones' hand, arm and even shoulder tired. But I can think of no way to remedy this. I read sitting in an easy chair or in bed. If sitting at a table perhaps one could prop the magnifier above the page, but sitting at a table is not a comfortable, restful place to relax and read. All considerations, the device is wonderful!
I love this thing. Works great, bright light, holds a charge good long time, the choice of brightness settings is pretty nice, as is the little sleeve/bag it comes with. Fits mass-market paperbacks just about perfectly, my only complaint is that I can't find a bigger version for my bigger books. I can still use this one on them, but not nearly as comfortable. Apart from that, great purchase.
Perfect! Gives off a LITTLE bit of a glow around the edges, but otherwise, it's perfectly convenient and doesn't keep my fiancee up at all. It's easy to use, too.
I had one of those reading light that fliped up like a lamp and used the button batteries. Well, that was a pain to get the page illuminated correctly and to install the batteries when they went dead. But this one illuminates the pages uniformly and you don't have to worry about changing the batteries because you can charge it with its micro USB socket.
I just got my order, have it between my paperback book, and love it! Plus only three AAA batteries! They also threw in a cloth case for free!
I like it. You can adjust the light level; it lasts a long time before needing to charge it. It took a little getting used to as far as moving it from page to page, but I like it better than any I've used.
I got this for my husband who likes to read if he wakes up in the night, but doesn't want to turn on the light and disturb me. He uses it often and is very pleased with it.
This perfectly met the needs of my husband who prefers to hold a book rather than a e-book!
Nice size, works great. I take it in my purse everywhere and need to get a second to keep by my bedside.
I absolutely love this light. So glad I bought it. Definitely better than those clip-on lights!
Perfect replacement for my old one that got scratched up with use. This one is better and provides choices.
Excellent! Arrived on time as promised. Better than the book light it replaced. Recommend it to everyone. Don't wait, get one now!
Very cool gadget for the night reading. Light is quite strong, but it doesn`t blind my eyes. Very convenient to use! Highly recommend!
The item works perfectly, but the plastic is really scratched
I`m this fan of reading, it`s a gadget for me! I love this device, now I can read lying in bed and not spoil my eyes!
I thought the panel would be bigger, but I’m happy it’s on the smaller side and handy. I had to insert batteries. Works perfectly!
The parcel came well packed and in perfect condition. Thank you. It`s a gift for my sister, she loves reading!
Plastic screen, odorless, batteries need to be bought separately. Convenient for reading. I`m fully satisfied with this purchase!
Great for reading at night - even if the hubby doesn't love the extra light in the room :) 3 brightness settings are nice.
Good illumination. Delivery was fast. Thank you!
Spectacular! It's going super good!!! I'm delighted!