Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shop Mart Best (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopmartbest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a great light to have around when camping. I do like to fact that it has rain-proof cover. Although we use it inside tents, it's always better to have extra protection in case of sudden weather change or any accidents. We have a bunkhouse MC camper with an add on room. Two of these will light the place up!
Works great! So I use it at base camp when I'm car camping, also good to take if you are fishing at night, I think some types of fish are attracted to the light. Use it in my bunk in the camper also. Haven't had it long enough to vouch for durability.
I like that I can keep one of these bulbs at home and not have to worry during power outages. With the current hurricane season in full swing, there is peace of mind in not having to think about cooking or restroom use for a few hours. I haven't had to use this yet but I tested it by interrupting the power supply from the breaker panel to ensure it works properly, and it does. One less think to think about during inclement weather.
We love these! We are hanging them in closets, laundry room and bath rooms to save electricity and last night I actually looped one to my long necklace and walked around in our 3000 sq ft home not having to turn on the electricity once. Checking now to see how it recharges! Very light weight. Fun concept. But you do not need to wait until the electricity goes out to use them!!!
I had seen similar bulbs advertised on some social media, not the same ones but similar. So I was looking for something less expensive than the exorbitant price I’ve seen on social media for these. I got a couple of them and they appear to work great! The power level is just as bright as normal bulbs. After having a recent power outage that lasted all day from a storm a few weeks back, I decided that it would be great to have some of these just in case. I would recommend them.
Easy to activate, just put the batteries in and press the switch. Works good for me, as I have moved in recently and still arranging power and lighting in garage and storage room... Kept in place in case of emergency and, hopefully, for camping once I'm done with settling in!
I didn't know these existed. I found out about them from a friend and immediately ordered them. A very good small lamp, sufficient lighting for a tent.
We used to set off these lights on our last camping trip. They are solidly built, work great, and last forever on a set of batteries.
These are so useful, both within the tent and outside it. I’ve used it for travel in a hundred different ways; as a nightlight, as a lantern, and for a small party light. The hooks is a great design.
Great little tent lights. Added nice mood lighting.
Lamp is super lightweight, the batteries last a long time and it kinda puts you in a relaxed mood
We love these (bought two) lamps when camping! They look great both in the tent as well as strung up in the top of the tent! Kiddos think they're pretty fun as well!
These are dope. Made my tent the place to be on the camping trip. They're pretty bright LED though which is great for reading and seeing in the woods.
Went camping with them over the weekend. Slept in a tent so these were the only source of light I had and they were perfect. I hung up 2 of them and had them on the lower brightness and that was enough to light up the tent.
They worked awesome for the inside and outside of the tent. I used them during my last music festival.
I have used these in tents and hanging under my rainfly over my hammock. I also used it recently just under the mosquito net in my hammock and love the light it produces on the low setting for just me in my hammock.
These portable camping lights are just what I was looking for! I bought these because we have rolling blackouts from now until who knows when and these are just very convenient. It was easy to put the batteries in and you can hang them up with the hook that is included or use them as a little flashlight in a drawer - which is what I’m doing from here on out. I am very pleased with this purchase
I love these lights!! I travel extensively and sleep in my van. These lights are PERFECT for reading at night, as night lights or as flashlights. I just spent 4 days on the road sleeping in my van at the grand Tetons, Yellowstone, Montana, Colorado, etc.... the batteries are still working and I'm still using these lights. They are PERFECT.
I got light for the camping trip over the week. The hook used to hang these lamp made it very easy to grab light from the top of the tent and take it with us to the light the way outside. One set of batteries lasted the whole week. This is an amazing product!
I bought these right before our week long camping trip. We hung them at the top of the tent and they were super bright. I only needed to use 1 to light the entire tent.
The bulbs themselves are AWESOME. They’re super light weight and they emit a ton of light.
So far I love these lights, very very bright!
These little lights are fantastic in our tent! Being able to hang them where we need light is so helpful. Having several settings for light strength makes them invaluable.
Bought these for my little nieces and nephews at a camp trip and it was surprisingly very bright light and it had different settings which was cool! It also helped us find a shoe we lost in the bushes at the campsite. It helped the children get through the night. One feature that is helpful is the hook so you could hang it anywhere. Battery life lasted all night long then needed to be replaced.
These little guys are perfect for our RV trips. They are versatile. We can hang them anywhere with the handy hook!