Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shop Mart Best (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopmartbest.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everyone loves trying it at family gatherings! Takes some getting used to then works great
This thing is fun. I have always taken off the tabs off cans, what's better than that?.... Take the whole top off. This makes drinking anything way easier, and funner. Blades are very sharp, but leave no sharp edges on cans. Constructed well.
Exquisite and practical tool that can open the lid of the can very sharply. The cut part is smooth and has no sharp points. It is also more convenient to drink, without a lot of bubbles. Essential tools for drinking beer.
Had not checked length, so was a bit surprised at the size, although quite happy with purchase.
This bare can opener beer can is easy to use, clean, and there is no fuss about cutting paper cans. I am so happy that this cool bottle opener is well done, the camping can opener is easy to use and feels comfortable! It can be carried well and very convenient. I am very satisfied
Perfect design, super practical, I use it to open the lid of carbonated drinks, the operation is very simple, just need to button and then turn to open, so in the future will not be sprayed by the drink dirty clothes, save me a lot of time to wash clothes, it is really very useful.The hand-held can opener can work completely intuitively, and the can cover can be loosened without any problems. It is a sturdy can opener.
Takes a little practice to get a clean cut. Overall good design and simple to use. The tongs are helpful for fishing out the lid.
Will not work on narrow cans
This can opener is very cost-effective, convenient and quick to use, and is a very useful prop.
Works really well I really wanted one of these so I am so happy to have it. I used it tonight for a party and it worked wonderfully!
The quality of the can opener is good, easy to use, but too soft cans are not suitable. The opened cans can be used as small vases for secondary use, which is very good.
It is convenient to use, good in quality and low in price, and practical.
This product has strong practicability. The size of the product is small, but it can effectively open the can. It's very convenient to carry when traveling. I'm satisfied
Easy to use. No problems taking the top off of the can, but had to go around twice for it to cut the top off.
This is a fun and useful gadget! Ingenious design, suitable for ordinary cans, too hard cans are more difficult to open, but it does not affect the use.
Open the jar and you will find that the jar no longer has sharp edges, which makes it easy to add ice to the jar. I will recommend it to my friends.
It took me a couple times to figure it out but it is definitely a great product!
Decent looking, highly functional, well priced, and the quality is really good. Highly recommended!
This is a high-quality can opener at a very reasonable price. This can opener works really well.